Welcome to your Motion Live Tv support page.
What is Motion Live Tv?
How do I install the Motion Live Tv application?
By downloading the Motion Live Application directly from your store.
Can I subscribe directly from the App Store or Google Play Store?
No, you have to validate your Motion Live Tv account on an internet browser and then enter your codes on the App Store or Google Play Store.
Can I get an invoice?
An invoice will be sent to you on request by sending an email to contact@motionlive-tv.com
How do I cancel my subscription?
Directly in your customer area from your account. Click on cancel and your subscription will not renew when it expires.
How compatible is Motion Live on different devices?
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Phones & Tablets
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Google
- Phones: Platforms work on Chrome and Firefox browsers, for Google Pixel / Nexus on versions 6 or higher
- Tablets: Platforms work on Chrome and Firefox browsers, for versions 4.4 or higher
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Samsung
- Phones: Platforms work on Chrome and Firefox browsers, for Galaxy Note / S versions 4.3 or higher
- Tablets: Platforms work on Chrome and Firefox browsers, for Galaxy Tab versions 4.4 or higher
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Apple
- Phones: Platforms work on the Safari browser, for Iphones with versions 10 or higher
- Tablets: Platforms work on the Safari browser, for Ipads with versions 10.3 or higher
- NB: The responsive aspect jumps regularly and leaves a with strip
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Amazon
- Tablets (Kindle): Platforms do not work on this type of devices
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LG
- Phones: Platforms work on Chrome and Firefox browsers, for LG-G versions 6 or higher
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Motorola
- Phones: Platforms work on Chrome and Firefox browsers, for Motorola versions 5 or higher
- NB: For the Motorola G 2nd with version 5, the platforms do not work on Firefox
- Phones: Platforms work on Chrome and Firefox browsers, for Motorola versions 5 or higher
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HTC
- Phones: We do not guarantee the good functioning of platforms on this device, for Chrome and Firefox browsers. Another browser exists, but the platforms do not work on it
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Lumia
- Phones: Platforms do not work on Chrome and Firefox browsers, versions 11.1 or lower
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Sony
- Phones: Platforms work on Chrome and Firefox browsers, for Xperia versions 5.1 or higher
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Computers
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Under Mac OS
- Safari: Platforms work for browser versions 10 or higher
- Chrome: Platforms work for browser versions 42 or higher
- Firefox: Platforms work for browser versions 39 or higher
- Opera: Platforms work for browser versions 42 or higher
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Under Windows OS
- Edge: Platforms work for all browser versions
- Chrome: Platforms work for browser versions 42 or higher
- Firefox: Platforms work for browser versions 39 or higher
- Opera: Platforms work for browser versions 42 or higher
- Explorer: Platforms do not work on the browser
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You can use Motion Live on all your computers, smartphone, Apple or Android tablet, if you want to inquire about a particular model, contact us: contact@motionlive-tv.com
RGPD
Your privacy is important to Motion Live Tv and the protection of your personal data is one of our major concerns. We are committed to being transparent about what information we collect about you and how we use it. In this sense, we would like to inform you of the update of our Privacy Policy GTC. Any changes made are intended to make it easier for you to understand how we treat your data and what rights you have. In addition, they are intended to comply with the new General Data Protection Regulation (GDPR), which entered into force on May 25, 2018. contact@motionlive-tv.com.com
Motion Lab Studio 3 rue Théron de Montauge, Toulouse France